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We offer a 14-day right-of-return from the day the product was delivered. If you want to exchange it for a different color, size, or model, please return it according to the instructions below and place a new order. These instructions can also be found on the return form that is included in our shipments.
The return fee is €10. If you don’t want to use our prepaid return label, you are free to use your own shipping method. Our address is as follows:
AUR.M
Danagatan 22
418 76 Gothenburg
Sweden
Please do not forget to fill in and enclose the return form together with the returned products and ask for a receipt when you leave the package at your parcel shop/courier. The returned product must be in unused condition with intact labels and in the original packaging. You are more than welcome to try on the garment, but we reserve the right to charge the full amount for products that are deemed used or damaged.
If you’ve used a discount code, quantity discount or similar at the time of purchase, you must contact customer service to be able to use the discount when re-ordering.
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